A native of Florence, Paolo Basagni is Head Concierge at the Grand Hotel, where he has worked since 1967.
This place is brimming with Italians - always a good sign. The most popular dishes are ribollita (traditional Tuscan soup), smokey gnocci (served with smoked fish), and, of course, bistecca alla fiorentina.
Best Romantic RestaurantYou're high enough to feel removed from it all, but close enough to take in the magnificent city view.
Best WineHigh, frescoed ceilings and lavish bouquets in silver vases complement the equally extravagant wine list, which seems to go on forever.
Best Bar for a Business DrinkThe leather walls spiked with gold stars remind patrons that this really is one of the most exclusive bars in the city.
Best SteakThis superb steakhouse's claim to fame is its bistecca alla fiorentina.
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