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EuropeCongestion is even more problematic in Europe, where the independent, national air-traffic control systems have their own air space capacities and regulations. Consequently, jets flying from one country to the next don’t always fly in the most logical or efficient pattern, explains David Henderson, manager of information for the Association of European Airlines. The AEA is a Brussels-based trade group that collects punctuality data from 31 major airlines.
“It’s like having a road map of the United States,” says Henderson. “But each state you drive through has a different speed limit and a different quality of road.” In European airspace, jets fly in time-consuming zigzag patterns to reduce congestion. Or, they’re asked to fly at altitudes or speeds that cause engines to work harder and less efficiently.
There is talk of introducing a common European air traffic control system, known as Single European Sky, but it hasn’t been implemented yet.
The AEA’s most prompt carrier is CSA Czech Airlines. With a relatively small fleet of 50 (compared to Lufthansa’s fleet of 407), the Prague-based carrier averaged 86.7 percent on-time arrivals last year. Coming in second and third are Brussels Airlines (86.2%) and Malév Hungarian (84.8%), which have between them a total of 67 aircraft.
Fewer jets in the sky could mean fewer snowball-effects on the ground, says Hansman. But CSA Czech’s spokeswoman, Daniela Hupáková, claims that her carrier’s climb from to the number one slot (up from no.20 last year) can be credited to “motivational programs” among employees. Specifically, she points to “accelerating the preparation of the aircraft for the next flight, in the event of a delay in the previous flight.” CSA Czech also maintains its own fleet, which helps streamline operations.
See our slideshow of the most on-time European airlines
Asia Pacific
Among Asia Pacific airlines, South Korean carriers Korean Air and Asiana Airlines are the top performers, with international on-time departures of 91.5 and 91.3 percent, respectively, according to the Association of Asia Pacific Airlines (AAPA), a trade group of 17 airlines based in the region.
Asia Pacific is experiencing skyrocketing growth. Their passenger air traffic is expected to increase nearly 6 percent every year between 2007 and 2011, according to the International Air Transport Association (IATA), a trade organization representing the global airline industry. To deal with the influx, the region has invested heavily in brand new airports. At least 15 have opened within the last 18 years, according to estimates from the Airports Council International (ACI).
These include the Korean carrier’s main hub, the six-year old Incheon International, located just outside of Seoul. Spread out over 22 miles, Incheon is ranked the second-most punctual airport in the region, with an on-time performance of 91.3 percent, according to AAPA figures. It boasts the third-largest passenger terminal in the world, behind Hong Kong International (opened 1998) and Suvarnabhumi Airport in Bangkok (opened last year).
A sparkling new facility alone can’t guarantee punctuality, but these newer airports are larger and more technologically advanced. State-of-the-art infrastructure, such as baggage handling with built-in security screening, keeps passengers and jets moving along at a brisk clip.
See our slideshow of the most on-time Asian Pacific airlines.
METHODOLOGY
Because there’s no international body tracking airline punctuality, we relied on the most current data from government agencies and large regional aviation organizations. These organizations are sanctioned by IATA, and include the AEA, AAPA, the Arab Air Carriers Organization, African Airlines Association, Latin American Aviation Transport Association, among others.
But we discovered that only a handful of agencies worldwide make available carriers’ punctuality data: The DOT, AEA, AAPA, and Australia’s Department of Transport and Regional Services (DOTARS).
Which means that Middle Eastern, Indian, Chinese, African, even Canadian carriers—which very well might have the most punctual airlines on the planet—aren’t represented here because data from these regions is not available.
Also, we couldn’t establish an international baseline. Though on-time performance is generally defined as being within 15 minutes of the scheduled time, it’s measured throughout the region. For instance, the DOT measures the arrival times of nonstop national flights only, whereas the AEA emphasizes on-time departures of both short haul and long haul (intercontinental) flights. The DOT regards arrival time as a more accurate measure of punctuality, whereas the AEA assumes otherwise.
We also didn’t include individual carriers that volunteered their data directly, such as Israel’s El Al (annual on-time departures of 86%) and South African Airways (80%) because we had no regional airlines to compare them to.
So, in the interest of comparing apples to apples, we offer three sets of rankings, one for each region where the totality of current data was most readily available.
Finally: With the exception of government agencies such as the DOT and Australian DOTARS, aviation trade organizations don’t have the authority to require member airlines to report on-time performance; it’s purely voluntary. Therefore, six of the 17 AAPA member airlines—including Air New Zealand, Qantas, Philippine Airlines—aren’t included. Direct requests for their on-time statistics went unanswered.
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