Ritz-Carlton, South Beach

A new mother staying at the Ritz-Carlton, South Beach with her husband and two-month-old daughter was experiencing great pain breastfeeding her baby for the first time. As per her doctor’s orders, she asked the hotel’s concierge, Kristin Koslow, to deliver iceberg cups—two hollowed-out heads of cold iceberg lettuce—to her room , which she then used as icepacks to reduce the pain and swelling. Koslow, who is not yet a mother herself, said that while the request was a bit unorthodox and raised a few eyebrows in the hotel’s kitchen, it worked.